Our BenefitsVIP® Advocates personally answer your employees’ questions, help them understand their plans, coach them on cost-saving behaviors and resolve their claims issues. And our NurseVIP℠ RNs intervene to help sick and injured participants access healthcare. We treat everyone like human beings, not transactions. That’s employee advocacy.
Dedicated Employee Advocacy Team
Our benefits Advocates provide one-on-one support to your plan participants. Once contacted, the Advocate remains fully involved through resolution.
Multi-lingual Communications
We retain Advocates on staff who speak multiple languages and partner with a translation network with over 200 languages spoken.
Benchmarking, Trend Analysis & Utilization Reports
Clients receive regular analysis on participant utilization with case details and trends, as well as benchmarks with peers in your industry.
Participant Benefits Education
Our Advocates take every opportunity to educate participants on how to best utilize their plan benefits by identifying cost savings, from urgent care vs emergency room services to in-network providers to Rx purchasing and more.
Personalized Mobile App
A customized mobile application is available to link participants to your benefit plans with human support just a tap away.
RN Consultation & Assistance
NurseVIP registered nurses work personally with plan participants to provide guidance and support when it’s needed most for a wide variety of healthcare concerns, including diagnoses and care options.
Multi-channel Accessibility & National Time Zone Coverage
Our employee Advocates are available by phone, email, web or via mobile app nearly 60 hours each work week.
QUESTIONS?
For inquiries about our services, contact Corporate Synergies at 877.426.7779 or submit the form below and we will respond shortly.