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One-stop Contact Center gets employees off the phone and back to work.

As a Corporate Synergies client, you'll have a powerful, one-stop contact center for both HR managers and employees. This contact center is staffed by Corporate Synergies professionals with an average of 18 years of employee benefits experience. Seasoned professionals will be assigned permanently to your account. We have specific representatives who can instantly enter eligibility data, process claims and more — without calling carrier customer service lines.

A majority of all issues are resolved the same day. Your employees don't waste work time on hold or playing phone tag. One call does it all, and all calls are fully HIPAA compliant.

• Claims paid incorrectly by carrier
• Coverage/benefits questions
• Locating participating physicians
• Hospital ratings (useful in consumer-driven plans)
• Rx coverage/reimbursements
• Pre-certification assistance for procedures/Rx
• Explanation of plan procedures
• ID card replacement
• Dependent eligibility verification
• Hours of Operation: 8:30am-8:00pm
• Registered Nurse (RN) on staff
• And more